Independent Vetting
In addition to our many Awards and Testimonials,
the following independent sites have vetted
our software for Spyware, Adware and Viruses:
Spurious Reporting
and Listings
False Positives
A "false positive", also known as
a "false alarm", occurs when anti-virus,
spyware protection, anti-keylogging, or anti-hacking
software detects a legitimate and trusted program,
folder, or file as a problem, when in fact
there is no threat.
 |
Our software has in the past
been incorrectly flagged. Please Contact
Us if you observe any program that
provides spurious reports that our software
is a threat. We will then immediately contact
the program developers so they can fix
the error in their program as soon as possible. We
also encourage you to do the same. |
External Website Listings
2BrightSparks have no control over the way
external websites describe and feature their
software. There have been occasions when our
software has been incorrectly named, or a download
for freeware has been incorrectly linked to
a trial. Please Contact
Us detailing the URL where you observed
this error.We
also encourage you to contact the website in
question.
Pirated Software
Be aware that using illegal
methods to obtain
a serial number may result in unwanted
consequences.
Known False Positives and Spurious
Site Listings
SyncBackPro users: Upgrade
to Latest Version (the version is shown
on the top left of the program window).
SyncBackSE users: Upgrade
to Latest Version (the version is shown
on the top left of the program window).
| Program
or Website |
False
Positive Report |
Status |
| RemoveIT Pro v4 |
The files syncbackpro.dll file (for writing to the Windows event log), and nmsaccessu.exe (for CD/DVD burning) are detected as threats by RemoveIT Antivirus. |
Reporting Error |
| Symantec Antivirus |
Any software found that is not explicitly
known
about is automatically flagged as Suspicious.Insight.
This does not mean the software contains
a virus, malware, etc. but simply means
it cannot detect one. More
info |
Reporting Notification |
| Avast Antivirus
version 4.8 Home Edition |
Reports a trojan in SyncBackPro, SyncBackSE,
SyncBack Freeware, FindOnClick and DeleteOnClick. |
Reporting Error |
| GData Anti Spyware |
Intermittently reports SyncBackSE modifies
the system files when an
heuristic search
for viruses is enabled, and despite SyncBackSE
being added to the list of exceptions. |
Reporting Error |
| Avira Antivir |
Reports a trojan in InfoHesive |
Reporting Error |
| Corporate F-PROT
6.0.9.1 (8/18/2008) |
W32/Injector.C.gen!Eldorado |
Reporting Error |
| Kaspersky Internet
Security 2009 |
Classifies the download as a Trojan |
Reporting Error |
| FSecure Antivirus
5.43 build 10371 |
Reports TrojanDownloader.JS.gen in MOTD.VBS
and "The object could not be disinfected". |
Reporting Error |
| F-Secure AV |
Monitor.Win32.SmarkKeyStroke in the file
_shfoldr.dll is identified as Riskware. |
Reporting Error |
| AVG
Anti-virus software |
FingerPrintCL.exe is being reported as
a Trojan Horse Generic9.BAVX in my AVG
Anti-virus software |
Reporting Error |
 |
Awards and
Industry Associations
2BrightSparks has been awarded over 30 Independent Awards including
the prestigious PC World magazine World
Class Award. Our software was also the only backup product
recommended by name at the first Annual Information & Internet
Security Conference, and 2BrightSparks Pte Ltd is a
member of the following independent
professional
software
associations
that aim to ensure good industry practice:
|
